GENERAL FIELDS
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Stories and story parts
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Stories are all the messages exchanged between the company and the insurer during an event. There are stories that are transmitted by the com-pany to the insurer (e.g., payroll data) and those that are collected from the insurer (e.g., daily allowance statement)
Parts are the stories that the insurer can dynamically request from the company over the course of a case (e.g., payroll data, accident descrip-tion, incapacity to perform duties, etc.)
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CASE DETAILS (IN-FOBOX)
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You can find here the last synchronization date, other information about the person who had an accident and the status of the case.
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INSURANCE DETAILS (INFOBOX)
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Domain
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Display of the various classes of insurance like UVG, UVGZ, KTG
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Institution
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Information about the accident insurer or other insurer
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Company case ID
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Case number in SwissSalary
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Incident case ID
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Tech. Swissdec number
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Insurance case ID
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This ID is also known by the insurer as claim number, event number, etc.
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Declaration request ID
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SwissSalary ELM number of each transmitted story. XML file can be viewed in wage reports under the main menu.
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Response status
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empty, accepted after incident report submission
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Process status
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empty => Check declaration => Submit claim
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Case accepted
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no - unclear - yes
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Daily allowance amount
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it is displayed here as soon as it is known
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Comment
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Information about the current or past loss event
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No contract
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Indicates whether the notification of claim regarding the event occurred without a contract. This means that a recurrence of an event is reported to a previous employer or there are several employers.
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INSURANCE CONTACT (INFOBOX)
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Insurer contact details for the case
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MESSAGES (INFOBOX)
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Insurer system messages, e.g., system error codes => If it is unclear whether intervention is necessary, please contact SwissSalary support
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